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YOUR INFORMATION
Privacy Policy
How DVYNS handles information shared through our website and customer acquisition services.
Last updated: October 20, 2026
Your privacy matters to DVYNS. This Policy describes what information we may collect when you contact us or use our website, how we use it, and the choices available to you.
1. Who We Are and Scope
DVYNS provides customer acquisition and related marketing management services for high-value local businesses. This Privacy Policy explains how DVYNS (“we,” “our,” or “us”) collects, uses, discloses, and protects personal information when you visit dvyns.com, submit a Growth Audit request, contact us, or interact with us about our services. For a client engagement, a signed agreement or other applicable data-processing terms may provide additional rules. This Policy does not automatically cover websites or systems independently operated by our clients.
2. Personal Information We May Collect
Business inquiry information: When you submit a form, we may collect your name, email address, business name, industry or primary service, city and state, website or Google Business Profile URL, and the business goals or messages you choose to provide.
Communications and appointments: We may collect messages, correspondence, meeting details, scheduling preferences, and records of our discussions. When call tracking or call recording is enabled, telephone numbers, call metadata, attribution information, and recordings may be processed subject to applicable notice and consent requirements.
Website and device information: Depending on the technology configured on the site, we and our providers may process IP addresses, approximate location inferred from IP address, browser type, device identifiers, pages visited, referring sites, timestamps, and cookie or analytics identifiers.
Client service information: For signed engagements, we may process advertising account details, campaign performance data, call or form inquiries, and other information necessary for the agreed work and permitted account access.
Billing and administrative information: If you engage us, we may receive invoice details, transaction confirmations, billing contacts, and limited payment-related records. Payment providers may collect payment credentials directly under their own policies. Submission of a Growth Audit request does not require bank account details.
3. Sources of Information
We collect information directly from you or your authorized representatives, from the forms and interactions on our website, and from our communications with you. Where relevant to an engagement, information may also come from advertising accounts and analytics tools you authorize, scheduling and call-tracking providers, publicly available business listings, or service providers acting on our behalf. We do not ask visitors to submit sensitive financial credentials through public website forms.
4. How and Why We Use Information
We use information for the following business purposes: responding to your inquiry and arranging a Growth Audit; assessing whether DVYNS services fit your business; preparing proposals; communicating about an existing or requested engagement; operating advertising, tracking, reporting, and other services described in an agreed scope; maintaining security and preventing abuse; processing invoices and business records; improving the website and our services through appropriate measurement; and complying with legal requirements or protecting legitimate rights. We may send service-related messages and, where permitted, relevant business communications. You can request that we stop promotional emails at any time.
5. Cookies, Analytics, and Advertising Technologies
The website and services used to operate it may use essential cookies or similar technologies for functionality, security, and performance. Analytics or advertising technologies, where enabled, may help measure website use, referrals, and the effectiveness of marketing activities. These technologies can involve information such as IP addresses and online identifiers being disclosed to third-party providers. You can manage cookies in your browser and, where offered, through the site's consent or privacy settings. Blocking cookies may affect some website features.
Some data disclosures associated with cross-context behavioral advertising may qualify as “sharing” under California privacy law even when no money is exchanged. Where applicable, we will provide the required choices and honor legally valid opt-out signals, including Global Privacy Control. Cookie and advertising settings must reflect the technologies actually deployed; this Policy does not itself activate or disable any tracking tool.
6. Call Tracking, Forms, and Recordings
Our services may involve tracking the source of inbound calls and form submissions and assessing lead quality or campaign performance. Call recording and automated analysis are used only where enabled for a particular service and subject to required notices, permissions, and applicable law. Business clients remain responsible for notices and consents that apply to their own customers and telephone communications, as provided by the relevant services agreement. We may receive limited call, form, and appointment data to provide services or respond to an inquiry.
7. How We Disclose Information
We may disclose information to service providers supporting website hosting and form processing, email and business communications, appointment scheduling, analytics, advertising platforms, call tracking, CRM, cloud storage, payment processing, and security, as applicable. Examples of platform categories—not a claim that every tool is always active—include website hosting services, Google services, and the scheduling and tracking platforms configured for the website or a client engagement. We may also disclose information to professional advisers, where required by law or lawful process, to protect rights or security, or in connection with a legitimate business transfer subject to appropriate safeguards.
We do not use Growth Audit submissions as lead lists for resale. Whether particular advertising technologies constitute a sale or sharing under applicable privacy law depends on their actual configuration; DVYNS will review that configuration and provide legally required controls when applicable.
8. Information Processed for Clients
When providing contracted services, DVYNS may process information on behalf of business clients. The business client may be responsible for deciding the purposes and lawful basis of processing, providing notices, securing consent, and responding to its customers' privacy requests. Roles, security obligations, data access, and any required processing agreement must be determined for each engagement. Do not send medical records, protected health information, payment card data, account passwords, or other highly sensitive material through our public website forms. Services for regulated businesses may require additional security, contractual, and legal arrangements before sensitive data is processed.
9. Data Retention
We retain personal information only for as long as reasonably needed for the purposes described here, subject to applicable law and any agreement. In determining retention periods, we consider the nature of the data, the reason it was collected, any ongoing service or inquiry, the sensitivity of the data, legal or accounting obligations, security needs, and whether deletion is reasonably possible.
Inquiries and correspondence: retained while we address the request and for a reasonable follow-up or business recordkeeping period.
Client engagement information: retained during the relationship and for applicable contract, accounting, dispute, or legal obligations.
Call recordings and tracking data: retention depends on whether recording is enabled, the applicable tool settings, the client agreement, and legal requirements.
Cookies and analytics identifiers: retained according to the relevant provider configuration, consent choices, and applicable law. We review retention needs and delete or de-identify information when it is no longer reasonably necessary, unless retention is required or permitted by law.
10. Security and International Processing
We use administrative, technical, and organizational safeguards appropriate to the information and systems involved and work with third-party providers that maintain their own security controls. No website or electronic transmission is guaranteed to be completely secure. Service providers or authorized personnel may process information in jurisdictions other than your own. Where required, appropriate safeguards or contractual measures will be used for cross-border processing. We do not represent that all information is stored exclusively in the United States.
11. Your Privacy Rights and Choices
Depending on where you live and which privacy laws apply to DVYNS, you may have the right to request access to information about you, correct inaccuracies, delete certain information, obtain information about disclosures, receive a portable copy where available, opt out of certain processing or sale/sharing, or limit uses of sensitive information. These rights are subject to applicable exceptions and verification requirements. We will not unlawfully discriminate against anyone for exercising an applicable privacy right.
To submit a privacy request, email solutions@dvyns.com with “Privacy Request” in the subject and describe your request. We may need reasonable information to verify identity or authority before completing certain requests. Where required, an authorized agent may submit a request on your behalf. We will respond within the timeframe required by applicable law.
For applicable California opt-out rights, including sale or sharing for cross-context behavioral advertising, we will provide required choice mechanisms and honor valid browser opt-out preference signals such as Global Privacy Control. If a specific opt-out control is required, it must be implemented on the website in addition to this explanation.
12. California Residents
California residents may have rights under the California Consumer Privacy Act, as amended, if DVYNS meets the law's applicability requirements and the requested information is covered by that law. These can include rights to know, access, delete, correct, opt out of sale or sharing, and limit certain uses or disclosures of sensitive personal information, together with protection from unlawful retaliation for exercising those rights. Information categories, sources, uses, disclosures, and retention criteria are outlined above. Rights and operational controls will be provided to the extent required by law and based on our actual data practices.
If we use third-party advertising technologies that qualify as “sharing” under California law, we must ensure appropriate opt-out controls and disclosures are available before relying on those technologies. We do not knowingly collect sensitive personal information through our general Growth Audit form for the purpose of inferring protected characteristics.
13. Visitors Outside the United States
If privacy laws in your jurisdiction apply to our processing, additional rights or lawful-basis requirements may apply. Depending on the circumstances, processing may be necessary to respond to your request, perform an agreement, meet legal obligations, pursue legitimate business interests where permitted, or rely on consent where required. You may contact us regarding access, correction, deletion, objection, withdrawal of consent, or other rights available under applicable law. We will evaluate these requests in the context of the relevant jurisdiction.
14. Children and Third-Party Websites
DVYNS's website and services are intended for business users and are not directed to children under 16. We do not knowingly seek information from children through the website. If you believe a child has submitted information, contact us so we can review and respond appropriately. Links to third-party websites and services are governed by their own privacy notices and practices, which DVYNS does not control.
15. Changes to This Privacy Policy
We may update this Policy to reflect changes in our services, technologies, operating practices, or legal requirements. When we do, we will update the “Last updated” date. We may provide additional notice where legally required. Please review this page periodically.
16. Contact DVYNS
For questions about this Privacy Policy or to make a privacy request, contact solutions@dvyns.com. Website: dvyns.com. For website use and service-contract context, see our Terms & Conditions.
This notice describes website and business-inquiry practices. Client-specific data-processing obligations may also be governed by a written agreement.
